Remote consultation (telemedicine): session plan, notes and fee
VetBis does not host video: it plans the session, stores the https link of your own video tool, tracks its status, and records the notes, diagnosis, duration and fee at the end. It works with appointments and the clinical record, and the session list also shows in the mobile app.
Sample session events
- 09:30
Session scheduled
Status: Scheduled
- 10:00
Link added
External https video link saved.
- 10:02
Waiting for the patient
The vet is ready, the owner has yet to join.
- 10:05
Consultation started
The call takes place in your own video tool.
- 10:20Now
Session completed
Notes, diagnosis, duration and fee saved.
Live flowSession completed 5 / 5
Steps
- 1Session scheduled
- 2Link added
- 3Waiting for the patient
- 4Consultation started
- 5Session completed
Plan, add the link, wait, consult, record and invoice
A remote consultation session can pass through seven statuses. The flow follows a scheduled session through completion and its fee becoming an invoice line, and also shows the cancelled and failed branches.
- ScheduledCancelled
- Waiting for the vet
- Waiting for the patient
- In progressFailed
- Completed
Consultation record
- Video link
- https://meet.example.com/vetbis-session
- Vet's notes
- Ear scratching persists; drops recommended.
- Diagnosis
- Suspected outer ear infection
- Duration
- 15min
- Fee
- 450TRY
Invoice
| Remote consultation · 15 min | TRY 450.00 |
|---|---|
| Total | TRY 450.00 |
A live flow running on sample data. VetBis does not host or record the call; it only keeps the session information.
Live flowThe fee becomes an invoice line 5 / 5
Steps
- 1Session is scheduledA patient, a vet and a time are chosen; the session opens as Scheduled.
- 2Link added, parties waitThe https link of your own video tool is added; waiting states show until the vet and the owner join.
- 3The consultation happensThe session moves to In progress; the video call itself takes place in your tool, outside VetBis.
- 4Notes, diagnosis, duration, feeWhen the session is completed, the vet's notes, diagnosis, duration and fee are saved.
- 5The fee becomes an invoice lineThe recorded fee appears on the invoice as a single item.
Owner at home, vet at the clinic: the link lives in your tool
The owner shows a cat or dog to the camera from home and the vet assesses it from the clinic. The video call runs in the tool you choose; VetBis keeps the session and its results.
- A session is scheduled for a patient record
- The video link is accepted only as an https address
- Vet and patient waiting states are shown separately on screen
- Duration and fee are stored with the session when the call ends
The record after the call
The vet writes the notes and the diagnosis into the session; the fee and duration stay in the same record.
The session list in the mobile app
The clinic team also sees its sessions in the mobile app. The list shows today's remote consultation sessions with their statuses.
Working today
- Session scheduling and status tracking
- Storing an external https video link
- Notes, diagnosis, duration and fee records
- Session list in the mobile app
Not available yet
- In-app video calls
- Session recording (video or audio)
- Screen sharing
Frequently asked questions about remote consultation
No. VetBis does not host video. It plans the session, stores the https link of your own video tool and tracks the session's status. The call takes place in the tool you use.
No. Session recording (video or audio) does not exist today. VetBis only stores the vet's notes, the diagnosis, the duration and the fee.
Scheduled, waiting for the vet, waiting for the patient, in progress and completed, plus the cancelled and failed branches.
Yes. The clinic team also sees the session list in the mobile app. The mobile app is in beta.