Pet taxi and pickup
Pet taxi software: requests, couriers, status and pricing
The VetBis pet taxi module records the service of collecting a patient from home, bringing it to the clinic and taking it back. Clinic staff open the request; a courier is assigned, the fare is calculated from distance and an urgent multiplier, and a request moves through nine steps, can be cancelled and is tracked with ten statuses in total. There is no owner app, courier app or automatic route planning. Locations are entered by staff or from the mobile app; the service can be offered together with pet hotel and pet grooming.
Delivered
| Base fee | TRY 120.00 |
|---|---|
| Rate per km × 8 km | TRY 120.00 |
| Urgent multiplier ×1.5 | TRY 120.00 |
| Total | TRY 360.00 |
Sample tariff. Amounts are fictional.
Live flowDelivered 9 / 9
Steps
- 1RequestedClinic staff open the request.
- 2Price calculatedThe amount is calculated from the base fee, distance and urgent multiplier.
- 3ConfirmedThe request is confirmed.
- 4Courier assignedA courier is assigned to the request.
- 5En routeThe courier heads to the pickup address.
- 6Picked upThe patient is received by the courier.
- 7At the clinicThe patient is at the clinic for the exam or procedure.
- 8ReturningThe patient is taken back.
- 9DeliveredThe delivery is complete.
A request across ten statuses
Every request passes through nine steps and a request can be cancelled; cancellation is the tenth status. Location points are recorded: latitude, longitude, timestamp and status. Staff or the mobile app enter the points; there is no live GPS tracking and no estimated arrival time.
- Requested
- Price calculated
- ConfirmedCancelled
- Courier assigned
- En route
- Picked up
- At the clinic
- Returning
- Delivered
Live flowDelivered 9 / 9
Steps
- 1RequestedClinic staff open the request.
- 2Price calculatedThe amount is calculated from the base fee, distance and urgent multiplier.
- 3ConfirmedThe request is confirmed.
- 4Courier assignedA courier is assigned to the request.
- 5En routeThe courier heads to the pickup address.
- 6Picked upThe patient is received by the courier.
- 7At the clinicThe patient is at the clinic for the exam or procedure.
- 8ReturningThe patient is taken back.
- 9DeliveredThe delivery is complete.
What is defined on the vehicle and the request
Tariff and courier details are managed by the clinic.
Courier profile
Couriers are stored as profiles and assigned to a request.
Maximum distance
The tariff defines the longest distance the service covers.
Urgent multiplier
For urgent requests a multiplier is applied to the total.
Staff open the request
There is no request screen for pet owners; clinic staff open the request.
Route and price: base, distance, urgent multiplier
The fare is the base fee plus the distance charge; urgent requests apply a multiplier. The price is calculated before the request is confirmed.
Sample fare table
| Base fee | TRY 120.00 |
|---|---|
| Distance: 8 km × 15 | TRY 120.00 |
| Urgent multiplier surcharge (×1.5) | TRY 120.00 |
| Total | TRY 360.00 |
Sample tariff. Amounts are fictional; the clinic sets its own tariff.
Live flowUrgent multiplier 3 / 3
Steps
- 1Base feeA fixed amount applied to every request.
- 2DistanceThe rate per kilometre is multiplied by the distance.
- 3Urgent multiplierAn urgent request applies a multiplier to the sum.
Handover at the clinic and the way back
The patient is received at the clinic. When the work is done, the request closes with the Returning and Delivered statuses, so the trip home is recorded too.
Questions about the pet taxi
Clinic staff open the request. There is no request screen or app for pet owners.
The rate per kilometre times the distance is added to the base fee; urgent requests apply the urgent multiplier to the sum. The tariff also defines the longest service distance.
No. A request moves through nine steps and is tracked with ten statuses including cancellation, and location points are entered by staff or the mobile app. There is no live GPS tracking or estimated arrival time.
No. Courier records are kept on the clinic side; couriers do not get a separate app.
No. The fare is calculated on the request and is not added to an invoice as a line item automatically.
Record your pet taxi service
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