Subscription
Account, plan and usage management
See your plan, user and branch limits, subscription invoices and support requests on one screen. You are warned as you approach a limit; subscription payment is made by bank transfer (havale/EFT) or by card (iyzico).
Sample screen: the values are examples.
Usage fills, a limit warns, the plan moves up
The subscription screen shows your clinic's plan, user and branch limits and usage meters. For plan comparison see pricing, for staff accounts see staff management, and for a multi-branch setup see multi-branch. Subscription payment is made in one of two ways: bank transfer (havale/EFT) or card (iyzico). When you move to a higher plan, your remaining days count as credit towards the new plan; a downgrade takes effect at the end of the period.
Users
5
Limit: 5
Branches
1
Limit: 1
Storage (GB)
4.6
Limit: 5 GB
Higher plan
Sample flowA higher user and branch limit.
Plan coverage
Effect
- A new module appeared in the menu
Module names are examples; plan coverage depends on your plan.
Live flowA feature unlocks 4 / 4
Steps
- 1Usage fillsUser, branch and storage meters fill as you use them.
- 2Limit warningWhen a meter reaches its limit you see a warning on screen.
- 3Higher planWhen you move to a higher plan your remaining days count as credit towards it; payment is by bank transfer or card.
- 4A feature unlocksA module covered by the plan opens and appears in the menu.
User limit and support requests
When you add a new staff account, your user limit is visible. You open support requests from inside the app and follow the conversation and request status there.


A support request's path
- Open
- Waiting for your reply
- Resolved
- Closed
Subscription invoices, statuses and domain

Subscription invoices
Your subscription invoices are listed on the subscription screen in account settings.
Subscription statuses
- Trial
- Active
- Payment pending
- Payment overdue
- Suspended
- Expired
- Cancelled
Custom domain
You can open a support request to set up a custom domain.
Subscription: frequently asked questions
Your plan and usage are visible in the app. Payment is by bank transfer (checked and approved by an operator) or by card (iyzico). When you upgrade, your remaining days count as credit towards the new plan; a downgrade takes effect at the end of the period.
Your subscription invoices are listed on the subscription screen in account settings.
